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ServiceNow VS Ivanti Service Manager

Compare ServiceNow VS Ivanti Service Manager and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Ivanti Service Manager videos

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Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to ServiceNow and Ivanti Service Manager)

ServiceNow

Ivanti Service Manager

Help Desk
83 83%
Help Desk
17% 17
Project Management
82 82%
Project Management
18% 18
Service Desk
73 73%
Service Desk
27% 27
IT Service Management
100 100%
IT Service Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Ivanti Service Manager

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Ivanti Service Manager Reviews

We have no reviews of Ivanti Service Manager yet.
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Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Ivanti Service Manager mentions (0)

We have not tracked any mentions of Ivanti Service Manager yet. Tracking of Ivanti Service Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and Ivanti Service Manager, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ShoreTel - Cloud phone system & contact center software & services

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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