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ServiceNow VS HelpSpace

Compare ServiceNow VS HelpSpace and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

HelpSpace logo HelpSpace

The team inbox with super powers
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • HelpSpace Landing page
    Landing page //
    2023-10-03

A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, task management, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

HelpSpace videos

No HelpSpace videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ServiceNow and HelpSpace)

ServiceNow

HelpSpace

Help Desk
85 85%
Help Desk
15% 15
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using ServiceNow and HelpSpace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and HelpSpace

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

HelpSpace Reviews

We have no reviews of HelpSpace yet.
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Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

HelpSpace mentions (0)

We have not tracked any mentions of HelpSpace yet. Tracking of HelpSpace recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and HelpSpace, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Drift - A messaging app that helps you grow your business.

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