What are some alternatives?
When comparing Service and SentiOne, you can also consider the following products
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
IBM Watson Assistant - Watson Assistant is an AI assistant for business.
GetHuman - Find customer service numbers fast
Brand24 - Brand24 gives you instant access to mentions about your brand across the web.
nService - Web based help desk software that helps you help your employees and customers. Easy to use. Customizable. Free trial.
Tars - TARS enables users to create chatbots that replaces regular old webforms.