Servetel.in VS Ameyo Mobile Call Center Solution

Innovation eliminates boundaries and opens potential.

We facilitate SMBs and SMEs with our innovative cloud communication solution. Our goal is to remove the communication barriers between customer and business by reinventing the existing communication techniques. This tireless energy to strive for innovation has made us one of the leading cloud telephony service providers across the country, and we are not settling anytime soon. With our adaptable, affordable and advanced cloud communication solutions, sky is the limit for every business.

Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:

-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor