From a more standardised reporting perspective, AI tags on support tickets work well to standardise insights from a high volume of tickets so product teams can get a good overview of issues, feature requests, monitor the effectiveness of new releases without having to ask support what is in the data. SentiSum is built for this kind of democratization of support insights across different teams like product and ops. Source: about 3 years ago

Here is my product: https://matchkraft.com/. It is a marketing toolkit. I think you need to ask for feedback, asking why users don't want to pay for a premium subscription. So far, you are getting new users that is a good sign you are going to the right direction. Maybe, who is your ideal customer or maybe your product is ok but need more visibility (maybe paying ads). Try to get active users. I really want to... Source: 11 months ago

Calling a 3rd party API: There is a complete ecosystem providing "google-sheets-as-DB". I personally tested and recommend https://sheetson.com/ but there are a lot more with free tiers https://sheetsu.com/ https://sheety.co/. Source: about 2 years ago