Software Alternatives, Accelerators & Startups

Sentiment VS ChatWoot

Compare Sentiment VS ChatWoot and see what are their differences

Sentiment logo Sentiment

Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Sentiment Landing page
    Landing page //
    2021-09-19
  • ChatWoot Landing page
    Landing page //
    2023-09-01

Sentiment

Pricing URL
-
$ Details
-
Platforms
-

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Sentiment features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Sentiment videos

Sentiment Analysis of Amazon Reviews | Sentiment Analysis Python Tutorial | ML Tutorial| Simplilearn

More videos:

  • Review - Python Sentiment Analysis Project with NLTK and 🤗 Transformers. Classify Amazon Reviews!!
  • Review - How ChatGPT's Sentiment Analysis on Google Sheet Can Improve Your Amazon Reviews

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Sentiment and ChatWoot)
Fintech
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Service
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using Sentiment and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot should be more popular than Sentiment. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sentiment mentions (2)

  • I bought subscriptions to the top sentiment/social media tracker data platforms to see which one was the best - here is what I came up with
    After extensive research, I narrowed down the list to the following, 1. SwaggyStocks.com 2. Hypeequity.com 3. Sentimentinvestor.com 4. Social sentiment.io. While there are a lot of other tools, these seem to be by far the best equipped ones. Source: almost 3 years ago
  • Social Sentiment Analysis & Stocks
    So, I just started doing research on Social Sentiment Analysis. My question to those more experienced than me is, is there something to it? Is it more luck and not much consistency? Or could it be a valuable tool for the future? I understand that it is, but one tool and probably not to trade just based off of one strategy. Also, there are many websites/brokers that utilize this. Like social sentiment.io,... Source: about 3 years ago

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Sentiment and ChatWoot, you can also consider the following products

Engagor - Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Lithium - Lithium is a marketing solution for businesses looking to establish a brand and reach out to a community of customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Stock News API - Get relevant stock news from companies in the stock market.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.