You should see if your company has a budget for a third party vendor like https://searchlight.ai/ to help out with hiring. Source: almost 2 years ago

Founded as a website on 23 June 2005 in Massachusetts, USA, the site name is a play on the words "I read it" and the logo is a time-traveling alien called Snoo, who represents Reddit’s friendly, conversational community aspect. Reddit’s primary brand colour is Orangered, and despite my best efforts throughout this encyclopaedia to prove it otherwise, the name “reddit” is actually styled with a lowercase ‘r’. ... Source: almost 2 years ago

Immediately following the Boston Bombing insanity here - you know.. Just after (and only after) the media caught wind of it, an admin posted a fluffy apology on https://redditblog.com. It hit all of the right PR notes. However, the very last line or two was the admin celebrating increased traffic numbers during that time. Source: almost 3 years ago

Section 230 doesn't care about whether it's the individual user (say OP has other users comment with defamatory content, the OP is not responsible), or platform, or publisher, just that the publisher or platform is culpable with reasonable notification and removal thereof. Publisher or platform can delete anything they want from their platform, but if they risk being sued it's either their own account speaking for... Source: about 3 years ago