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ScreenSteps VS Solvvy

Compare ScreenSteps VS Solvvy and see what are their differences

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ScreenSteps logo ScreenSteps

IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science
  • ScreenSteps Landing page
    Landing page //
    2023-08-05
  • Solvvy Landing page
    Landing page //
    2023-02-04

ScreenSteps videos

+ Add

ScreenSteps Overview

More videos:

  • Review - Introduction to ScreenSteps
  • Review - Screensteps (Review/Deutsch)

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Category Popularity

0-100% (relative to ScreenSteps and Solvvy)

ScreenSteps

Solvvy

Training & Education
100 100%
Training & Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
100 100%
Project Management
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using ScreenSteps and Solvvy. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ScreenSteps mentions (0)

We have not tracked any mentions of ScreenSteps yet. Tracking of ScreenSteps recommendations started around Mar 2021.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

What are some alternatives?

When comparing ScreenSteps and Solvvy, you can also consider the following products

Dozuki - Dozuki is a web-based tool for creating and distributing step-by-step documentation.

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

Zoho Desk - Industry's first context-aware Helpdesk Software

REWO - REWO is a knowledge documentation and distribution solution, which drastically improves capturing, visualizing and communicating knowledge.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

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