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Scorebuddy VS OpsGenie

Compare Scorebuddy VS OpsGenie and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • OpsGenie Landing page
    Landing page //
    2023-07-22

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Category Popularity

0-100% (relative to Scorebuddy and OpsGenie)

Scorebuddy

OpsGenie

Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

Share your experience with using Scorebuddy and OpsGenie. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scorebuddy and OpsGenie

Scorebuddy Reviews

We have no reviews of Scorebuddy yet.
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OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

What are some alternatives?

When comparing Scorebuddy and OpsGenie, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

PagerDuty - Cloud based monitoring service

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

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