Software Alternatives & Reviews

Scorebuddy VS Bright Pattern

Compare Scorebuddy VS Bright Pattern and see what are their differences

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • Bright Pattern Landing page
    Landing page //
    2023-07-31

Scorebuddy videos

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Bright Pattern videos

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

Category Popularity

0-100% (relative to Scorebuddy and Bright Pattern)
Communication
82 82%
18% 18
Business & Commerce
100 100%
0% 0
Call Center Software
0 0%
100% 100
Work Management
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scorebuddy and Bright Pattern

Scorebuddy Reviews

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Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.

What are some alternatives?

When comparing Scorebuddy and Bright Pattern, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs