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Scopedesk VS SupportBee

Compare Scopedesk VS SupportBee and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Scopedesk logo Scopedesk

Customer support ticketing management solution

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • Scopedesk Landing page
    Landing page //
    2023-07-03
  • SupportBee Landing page
    Landing page //
    2021-10-11

Scopedesk videos

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SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to Scopedesk and SupportBee)

Scopedesk

SupportBee

Customer Support
13 13%
Customer Support
87% 87
Help Desk
13 13%
Help Desk
87% 87
Customer Service
39 39%
Customer Service
61% 61
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scopedesk and SupportBee

Scopedesk Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing Scopedesk and SupportBee, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

osTicket - osTicket is a widely-used open source support ticket system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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