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Scopedesk VS HappyFox

Compare Scopedesk VS HappyFox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Scopedesk logo Scopedesk

Customer support ticketing management solution

HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
  • Scopedesk Landing page
    Landing page //
    2023-07-03
  • HappyFox Landing page
    Landing page //
    2023-07-15

Scopedesk videos

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HappyFox videos

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Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

Category Popularity

0-100% (relative to Scopedesk and HappyFox)

Scopedesk

HappyFox

Customer Support
10 10%
Customer Support
90% 90
Customer Service
18 18%
Customer Service
82% 82
Help Desk
10 10%
Help Desk
90% 90
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

Share your experience with using Scopedesk and HappyFox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scopedesk and HappyFox

Scopedesk Reviews

We have no reviews of Scopedesk yet.
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HappyFox Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
Source: blog.hubspot.com
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Source: surveysparrow.com
Best Call Center Software: The Complete List (2020 Update)
Happyfox is both a customer support software and a practical help desk. If you are looking for a product with a comprehensive support ticket system, then Happyfox may be a great fit for your company.
Source: biz30.timedoctor.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
HappyFox also takes away another bit of guesswork you'd have with most support centers: how to migrate your data. It can import existing support tickets from Zendesk and Desk, and its reports let you export your HappyFox contacts, tickets and more in spreadsheet formats. Its mobile framework even accommodates other customer support apps, to keep you from feeling locked-in.
Source: zapier.com

Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scopedesk mentions (0)

We have not tracked any mentions of Scopedesk yet. Tracking of Scopedesk recommendations started around Mar 2021.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

What are some alternatives?

When comparing Scopedesk and HappyFox, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

osTicket - osTicket is a widely-used open source support ticket system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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