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SANS SIFT VS BoldDesk

Compare SANS SIFT VS BoldDesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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SANS SIFT logo SANS SIFT

SIFT Workstation from SANS is a set of open-source and free-of-cost forensic and incident response tools built from the ground up to execute comprehensive digital forensic analysis in different scenarios.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • SANS SIFT Landing page
    Landing page //
    2023-10-18
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

SANS SIFT

Website
sans.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

SANS SIFT features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

SANS SIFT videos

+ Add

Tutorial on installing the latest SANS Sift workstation [Version release in May 2021]

More videos:

  • Review - SANS SIFT - Prefetch file Analysis

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to SANS SIFT and BoldDesk)

SANS SIFT

BoldDesk

Network & Admin
100 100%
Network & Admin
0% 0
Customer Support
15 15%
Customer Support
85% 85
Help Desk
9 9%
Help Desk
91% 91
Tool
100 100%
Tool
0% 0

User comments

Share your experience with using SANS SIFT and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SANS SIFT mentions (0)

We have not tracked any mentions of SANS SIFT yet. Tracking of SANS SIFT recommendations started around Apr 2022.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing SANS SIFT and BoldDesk, you can also consider the following products

HackerCombat - HackerCombat is a platform that provides you with a comprehensive guide about security scanner tools to help you analyze networks and their nodes to find weaknesses in them.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xplico - Open Source Network Forensic Analysis Tool (NFAT). Contribute to xplico/xplico development by creating an account on GitHub.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

X-Ways Forensics - X-Ways Forensics is an Integrated Computer Forensics Solution developed for MS Windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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