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SalesforceIQ VS BoldDesk

Compare SalesforceIQ VS BoldDesk and see what are their differences

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SalesforceIQ logo SalesforceIQ

SalesforceIQ is one of the most popular and well featured customer relationship management platforms around.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • SalesforceIQ Landing page
    Landing page //
    2023-09-13
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

SalesforceIQ

Website
essentials.salesforce.com
Pricing URL
Official SalesforceIQ Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

SalesforceIQ features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

SalesforceIQ videos

+ Add

Introducing SalesforceIQ for Small Business - Spring '16

More videos:

  • Review - CRM | SalesforceIQ Essentials

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to SalesforceIQ and BoldDesk)

SalesforceIQ

BoldDesk

Sales
100 100%
Sales
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
55 55%
CRM
45% 45
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SalesforceIQ and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SalesforceIQ and BoldDesk

SalesforceIQ Reviews

10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
It's super easy to set up SalesforceIQ, simply link it to your Gmail, and you're good to go. All your phone calls, meetings, and emails are captures, and you can begin to focus on making sales.
Source: www.3dsellers.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SalesforceIQ mentions (0)

We have not tracked any mentions of SalesforceIQ yet. Tracking of SalesforceIQ recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing SalesforceIQ and BoldDesk, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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