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Salesforce Platform VS Bitrix24

Compare Salesforce Platform VS Bitrix24 and see what are their differences

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Salesforce Platform logo Salesforce Platform

Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

Bitrix24 logo Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.
  • Salesforce Platform Landing page
    Landing page //
    2023-06-05
  • Bitrix24 Landing page
    Landing page //
    2023-02-16

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based workspace.

Bitrix24 eliminates the need for multiple subscriptions by offering a centralized hub for managing tasks, customer relationships, and internal workflows, making it a cost-effective choice for startups, SMBs, and enterprises.

The CRM is a standout feature, enabling lead capture, sales automation, and detailed analytics. Users can manage pipelines, generate reports, and integrate with social media and email for seamless customer engagement.

CoPilot, Bitrix24’s AI assistant, enhances productivity by automating tasks like lead data entry and call transcriptions. Project management tools include Kanban boards, Gantt charts, and time tracking, ensuring efficient task delegation and progress monitoring.

Collaboration is effortless with group chats, HD video calls, and file-sharing capabilities. The platform’s Contact Center unifies communication channels—live chat, telephony, and social media—into one dashboard. Bitrix24 also offers a no-code website builder, HR tools, and document management, supporting diverse business needs. Its mobile app ensures accessibility for remote teams.

Bitrix24’s pricing is a key advantage, with a free plan for unlimited users and paid plans starting at $49/month, offering scalability without per-user fees. The platform supports 18 languages and integrates with tools like Google Drive, PayPal, and Trello. While its extensive features may present a learning curve, Bitrix24 provides 24/7 support, tutorials, and a knowledge base to ease onboarding.

Salesforce Platform features and specs

  • Customization
    Salesforce Platform offers extensive customization options that allow businesses to tailor the platform to suit their specific needs. From custom objects and fields to custom workflows and processes, users have a high level of control over their environment.
  • Integration
    The platform supports integration with a wide range of third-party applications and services through APIs. This flexibility ensures that businesses can create a seamless workflow across different software systems.
  • Scalability
    Salesforce Platform is highly scalable, making it suitable for businesses of all sizes. As a cloud-based solution, it can easily handle growth in terms of users, data volume, and functionality without significant downtime or degradation in performance.
  • Mobile Accessibility
    With Salesforce Mobile App, users have access to their data and applications from anywhere, enhancing productivity and ensuring that critical tasks can be completed while on the go.
  • Security
    Salesforce Platform offers robust security features, including data encryption, regular security updates, and compliance with various industry standards and regulations, providing peace of mind for businesses concerned about data protection.
  • Community and Support
    Salesforce has a vast community of users, developers, and experts, along with extensive documentation and support resources. This community can be invaluable for troubleshooting, best practices, and ongoing learning.

Possible disadvantages of Salesforce Platform

  • Cost
    Salesforce Platform can be expensive, particularly for small and medium-sized businesses. The costs can quickly add up with additional features, customizations, and third-party integrations.
  • Complexity
    While the customization options are a significant benefit, they can also add complexity, especially for users without technical expertise. This can lead to a steep learning curve and may require additional training or hiring specialized personnel.
  • Performance
    While generally reliable, the platform can experience performance issues, particularly during peak usage times or with complex customizations. This can potentially affect the efficiency and response times for users.
  • Dependency on Internet
    As a cloud-based solution, Salesforce Platform requires a stable internet connection to be fully functional. This dependency can be a drawback in areas with unreliable internet service.
  • Customization Limits
    Despite its flexibility, there are still limits to what can be customized within Salesforce. In some cases, achieving certain functionalities may require complex workarounds or may not be possible at all within the provided framework.
  • Data Migration
    Migrating data to and from Salesforce can be challenging, particularly for large datasets or complex data structures. This process often requires careful planning and execution to avoid data loss or integrity issues.

Bitrix24 features and specs

  • Comprehensive Features
    Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
  • Free Plan
    Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
  • Integrated Communication Tools
    Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
  • Cloud and On-Premise Options
    Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Analysis of Bitrix24

Overall verdict

  • Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

  • Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

  • Small to medium-sized businesses looking for an all-in-one business management solution.
  • Companies seeking robust CRM and project management features.
  • Teams interested in a centralized platform for communication and collaboration.
  • Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

Salesforce Platform videos

+ Add

Salesforce Platform Overview (1)

Bitrix24 videos

+ Add

Bitrix24 Introduction New

More videos:

  • Review - Bitrix24: CRM (Demo)
  • Review - Video Review for Bitrix24

Category Popularity

0-100% (relative to Salesforce Platform and Bitrix24)

Salesforce Platform

Bitrix24

Cloud Computing
100 100%
Cloud Computing
0% 0
Project Management
8 8%
Project Management
92% 92
Cloud Hosting
100 100%
Cloud Hosting
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Platform and Bitrix24

Salesforce Platform Reviews

3 easy app makers you can start on today
Salesforce Platform: If you use the popular customer relationship management system, Salesforce’s low-code tools allow you to build custom apps that can include AI and connect with the company’s various cloud services.
Source: www.intheblack.com

Bitrix24 Reviews

25 Best Asana Alternatives & Competitors for Project Management in 2024
Bitrix24 is a work management and CRM software helping teams manage customer relations, plan projects, and collaborate with others. In Bitrix24’s free plan, users can set up task roles, track time, and work with tasks and add comments using email.
Source: clickup.com
The 19 Best Call Center Software (& Features You Need) in 2022
A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email queues that all integrate into Bitrix24's task management software and CRM. Bitrix24 also offers an on-premise solution for industries that are still required to,...
Source: blog.hubspot.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your revenue. Furthermore, project management capabilities such as Gantt charts, time monitoring, and automated activities can aid in increasing productivity.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d
Source: bstrategyhub.com
10 Best Software For Project Management in 2022
Bitrix24 is a service that includes task management, project and time scheduling, visualization of information on a calendar, the ability to share documents, create virtual work groups, and receive notifications.
Source: medium.com

What are some alternatives?

When comparing Salesforce Platform and Bitrix24, you can also consider the following products

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Dokku - Docker powered mini-Heroku in around 100 lines of Bash

Slack - A messaging app for teams who see through the Earth!

Google Cloud Functions - A serverless platform for building event-based microservices.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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