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Salesforce Identity VS ForgeRock

Compare Salesforce Identity VS ForgeRock and see what are their differences

Salesforce Identity logo Salesforce Identity

Salesforce Identity streamlines the user access with a single login and helps to discover the power of a single, trusted identity for employees, partners, and customers.

ForgeRock logo ForgeRock

ForgeRock creates identity relationship management solutions for the modern Web including public cloud, private cloud, hybrid cloud, and enterprise and mobile environments.
  • Salesforce Identity Landing page
    Landing page //
    2023-06-16
  • ForgeRock Landing page
    Landing page //
    2023-10-23

Salesforce Identity features and specs

  • Single Sign-On (SSO)
    Enables users to access multiple applications with a single set of login credentials, improving user convenience and reducing password fatigue.
  • Integrated Authentication
    Seamlessly integrates with existing Salesforce environment, providing a cohesive user experience and better security management.
  • Multi-Factor Authentication (MFA)
    Enhanced security through the use of multiple authentication methods, reducing the risk of unauthorized access.
  • Centralized Identity Management
    Eases user management by centralizing identity and access control, reducing administrative overhead.
  • Social Sign-On
    Allows users to log in using their social media credentials, increasing login speed and potentially improving user engagement.
  • Compliance and Reporting
    Offers built-in tools for compliance with various industry standards and regulations, along with reporting capabilities for auditing and monitoring.

Possible disadvantages of Salesforce Identity

  • Cost
    Can be expensive, especially for small businesses or startups, due to subscription and implementation fees.
  • Complexity
    Implementation and customization might be complex and time-consuming, requiring specialized knowledge.
  • Dependency on Salesforce Ecosystem
    Tightly integrated with Salesforce, which might be a limitation for companies using a diverse set of platforms and looking for a more agnostic solution.
  • Learning Curve
    Users and administrators may experience a steep learning curve, requiring training and adaptation time.
  • Integration Challenges
    Integrating with non-Salesforce applications can be tricky and may require additional configuration or third-party tools.

ForgeRock features and specs

  • Comprehensive Identity Management
    ForgeRock provides a wide range of identity and access management solutions including authentication, authorization, identity governance, and more. This makes it a one-stop solution for managing complex identity needs.
  • Scalability
    The platform is designed to scale efficiently, making it suitable for both small businesses and large enterprises. It can handle millions of identities without compromising on performance.
  • Flexibility and Customization
    ForgeRock offers highly customizable and flexible solutions that can be tailored to meet specific requirements and integrate with a variety of existing systems.
  • Comprehensive Security Features
    ForgeRock includes advanced security features such as multi-factor authentication (MFA), secure APIs, and compliance with regulatory standards, which enhance the security posture of an organization.
  • User-Friendly Interface
    The platform offers an intuitive and user-friendly interface, making it easier for administrators to manage identities and for users to interact with the system.

Possible disadvantages of ForgeRock

  • High Cost
    ForgeRock solutions can be quite expensive, which might be a barrier for smaller organizations or those with limited budgets.
  • Complexity in Implementation
    Due to its comprehensive feature set, the implementation process can be complex and time-consuming, requiring skilled professionals to properly set up and manage the system.
  • Steep Learning Curve
    New users or administrators may find the platform has a steep learning curve, which could require extensive training and time to become proficient.
  • Dependency on Professional Services
    Organizations may need to rely on ForgeRock’s professional services or third-party consultants for custom integration and implementation, which can add to the overall cost.
  • Performance Issues
    Some users have reported performance issues in high-traffic environments, which could impact the user experience and system reliability.

Analysis of Salesforce Identity

Overall verdict

  • Salesforce Identity is a good choice for businesses that are heavily invested in the Salesforce ecosystem or those seeking a reliable and secure identity management solution. Its integration capabilities and robust security features make it a valuable tool for managing user identities across multiple platforms.

Why this product is good

  • Salesforce Identity is considered a robust identity and access management service that integrates well with Salesforce's ecosystem. It provides a seamless single sign-on (SSO) solution, enabling users to access multiple applications efficiently. With strong security features, such as multi-factor authentication (MFA) and detailed user management, it helps organizations enhance their security posture while simplifying user access. The platform facilitates easy user onboarding and offboarding, and it offers comprehensive analytics and monitoring tools to track user activities and ensure compliance.

Recommended for

    Salesforce Identity is recommended for medium to large enterprises that utilize Salesforce products and other cloud-based services. It is particularly suitable for organizations looking to streamline authentication processes across different business applications, enhance security, and simplify user management.

Analysis of ForgeRock

Overall verdict

  • Overall, ForgeRock is regarded as a good choice for businesses seeking a robust and flexible IAM solution. Its strength lies in its scalability and comprehensive feature set, though it may be more complex and costly than simpler IAM options, especially for smaller businesses.

Why this product is good

  • ForgeRock is considered a strong option for organizations looking for comprehensive identity management solutions. It offers a wide range of features for identity and access management (IAM), including single sign-on, identity governance, and comprehensive API security. The platform is designed to be scalable, which makes it suitable for enterprises needing to manage millions of identities. ForgeRock also emphasizes user experience with robust authentication methods and convenient user interfaces.

Recommended for

    ForgeRock is particularly recommended for large enterprises and organizations in regulated industries such as finance, healthcare, and government that require highly secure, reliable, and scalable identity management solutions. It's also a good fit for businesses that need to manage a large number of users and require advanced features like multi-factor authentication, user life cycle management, and comprehensive API security.

Salesforce Identity videos

Salesforce Identity: One Customer, Many Touchpoints

ForgeRock videos

ForgeRock Training: Deploying the ForgeRock Identity Platform™ using DevOps Techniques Webinar

More videos:

  • Review - Configuring the ForgeRock Identity Platform™ in a DevOps Environment | ForgeRock | IT Training
  • Review - The ForgeRock Platform | What is ForgeRock Identity Gateway?

Category Popularity

0-100% (relative to Salesforce Identity and ForgeRock)
Identity And Access Management
Identity Provider
44 44%
56% 56
SSO
35 35%
65% 65
Security & Privacy
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Identity and ForgeRock

Salesforce Identity Reviews

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ForgeRock Reviews

Best identity access management software 2022
ForgeRock is designed to support large numbers of identities, making it optimal for enterprise companies. ForgeRock provides three individual environments (development, testing, and production) for the cost of a single license for cloud deployments.
Source: www.zdnet.com

What are some alternatives?

When comparing Salesforce Identity and ForgeRock, you can also consider the following products

OneLogin - On-demand SSO, directory integration, user provisioning and more

Okta - Enterprise-grade identity management for all your apps, users & devices

Idaptive Next-Gen Access - Idaptive delivers Next-Gen Access through a zero trust approach. Idaptive secures access everywhere with single sign-on, adaptive MFA, EMM and analytics.

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

Ping Identity - Ping Identity provides cloud-based, single sign-on and identity management solutions with their SAML SSO.