RSM
BDO
Pilot
Ravix Group
Nomad Financial
BKD
AccountingDepartment
PricewaterhouseCoopers (PwC)
Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
RSM Pointel DCCMBased on our record, RSM seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Anyone (business interested or related) available today (Wednesday) 1-4pm? I helped organize a tour with RSM and 4 people can no longer make it (notified day-of 🥲). It's 100% free (FREE LUNCH!) and you'll discuss with professionals while exploring the SF building -- seeing what the workplace and work environment is like in a top business. It's been months in planning - it'll be a great experience if you have... Source: 8 months ago
Lastly, the Company has engaged RSM US LLP (https://rsmus.com/) for audit, tax, and consulting services. RSM US will perform the Company’s 2020-year end audit. RSM US is the fifth largest accounting firm in the United States, employing more than 11,000 across 86 cities nationwide and in Canada. RSM US is part of the global accounting network RSM International, which brings together more than 43,000 professionals... Source: almost 3 years ago
BDO - BDO is a worldwide professional services network of public accounting firms.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Pilot - Focus on your business, knowing that our expert bookkeepers, aided by software superpowers, are taking care of your books.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Ravix Group - Ravix Group provides consulting services to outsource the finance/accounting and human resources functions for early-stage and midmarkets.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!