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ROBIN Customer Service VS ServiceNow

Compare ROBIN Customer Service VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ROBIN Customer Service logo ROBIN Customer Service

The only Customer Service Success Program specifically designed for eCommerce and retail brands.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • ROBIN Customer Service Landing page
    Landing page //
    2023-09-25

We’ve designed the ROBIN Customer Service Success Program to give eCommerce and Retail brands everything they need to crush the competition with service.

The unique combination of our conversation engine with built-in KPIs, plus expert coaching, gets you where you need to be, quicker. From setup and data/system integration to goal-setting, monthly face-time with your dedicated customer success manager, annual reviews and reporting—we’ve got you covered.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

ROBIN Customer Service videos

No ROBIN Customer Service videos yet. You could help us improve this page by suggesting one.

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ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to ROBIN Customer Service and ServiceNow)

ROBIN Customer Service

ServiceNow

Customer Service
100 100%
Customer Service
0% 0
Help Desk
0 0%
Help Desk
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using ROBIN Customer Service and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ROBIN Customer Service and ServiceNow

ROBIN Customer Service Reviews

We have no reviews of ROBIN Customer Service yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ROBIN Customer Service mentions (0)

We have not tracked any mentions of ROBIN Customer Service yet. Tracking of ROBIN Customer Service recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing ROBIN Customer Service and ServiceNow, you can also consider the following products

GlusterFS - GlusterFS is a scale-out network-attached storage file system.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

rkt - App Container runtime

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache Karaf - Apache Karaf is a lightweight, modern and polymorphic container powered by OSGi.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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