Software Alternatives, Accelerators & Startups

RingCentral VS UserBit

Compare RingCentral VS UserBit and see what are their differences

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

UserBit logo UserBit

A full-stack qualitative research platform for UX & product teams.
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

  • UserBit Landing page
    Landing page //
    2021-10-04

UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports.

RingCentral

$ Details
freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

UserBit

$ Details
freemium $60.0 / Monthly (5 Projects)

RingCentral features and specs

No features have been listed yet.

UserBit features and specs

  • Unlimited team members: Yes
  • Interview management: Yes
  • Tagging & analysis: Yes
  • Survey data analysis: Yes
  • Insights & reporting: Yes
  • Notes & media: Yes

RingCentral videos

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

UserBit videos

UserBit - UX design & Collaboration Platform

More videos:

  • Review - UserBit - UX Research and Collaboration Platform

Category Popularity

0-100% (relative to RingCentral and UserBit)
Communication
100 100%
0% 0
User Experience
0 0%
100% 100
VoIP
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral and UserBit

RingCentral Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.
The Top 9 Aircall Alternatives: How Do They Compare?
RingCentral is a unified cloud-based business phone system that delivers team messages, video conferences, and phone calls.
Source: aircall.io
Top 10 VoIP providers in 2022
RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized businesses and enterprises and is a fully-featured cloud PBX...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
14 of the Best Slack Alternatives for 2022
Glip is a team collaboration tool developed by RingCentral. While Slack has configurable features, making it a one-size-fits-all team chat app, Glip has built-in features like tasks, calendar, and notes.

UserBit Reviews

We have no reviews of UserBit yet.
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Social recommendations and mentions

UserBit might be a bit more popular than RingCentral. We know about 4 links to it since March 2021 and only 3 links to RingCentral. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: over 2 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: almost 3 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: about 3 years ago

UserBit mentions (4)

  • Chooseing a UX analysis and repositrory tool, UXBit, Dovetail and Great Question are on the shortlist - whats your thoughts?
    I believe they meant https://userbit.com/. Source: about 2 years ago
  • Tools for organizing and understanding Customer Interview notes better?
    Userbit has interview management that offers exactly what you described. Click on a question, see all answers one below the other (cross-case analysis). Create insights, see/present/share all insights together, etc. Source: almost 3 years ago
  • What is the new tool for Spring 2021?
    My vote for https://userbitapp.com/ , for good analysis of... stuff. Source: about 3 years ago
  • Tools to automate analysis of interview notes?
    Automated tagging is a very difficult problem to solve for unless you provide a lot of preconfigured rules etc. However something like userbit can help you get there with features like bulk-tagging, etc. You can also split interviews by questions so you can do the analysis question by question. Source: about 3 years ago

What are some alternatives?

When comparing RingCentral and UserBit, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Dovetail - Mobile Cloud-Based Dental Software

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Talebook - Understand your client and kick-off your new project!