Software Alternatives & Reviews

RingCentral VS CallTrack AI

Compare RingCentral VS CallTrack AI and see what are their differences

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CallTrack AI logo CallTrack AI

Track and optimize your phone calls with CallTrack.ai. Measure your marketing ROI, capture quality leads, and boost your sales.
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

  • CallTrack AI
    Image date //
    2024-04-18

CallTrack combines detailed call tracking and analytics with custom AI tools to better manage your inbound calls. Personalized IVR messaging for inbounds creates a more relevant experience for each caller….and closes more deals.

RingCentral

$ Details
freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Release Date
-

CallTrack AI

$ Details
paid Free Trial $50.0 / Monthly
Release Date
2024 April

RingCentral features and specs

No features have been listed yet.

CallTrack AI features and specs

  • Centralize your customer data: Collect and organize contacts and conversations in a unified inbox, making it easy to enhance the customer experience.
  • Access customer history in a snap: View incoming, active, and recent interactions for each contact, allowing your team to reference crucial information when needed.
  • Seamless call transfers with context: Effortlessly chat with and provide context to colleagues before transferring a customer, ensuing a smooth handoff.

RingCentral videos

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

CallTrack AI videos

No CallTrack AI videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to RingCentral and CallTrack AI)
Communication
100 100%
0% 0
AI
0 0%
100% 100
VoIP
100 100%
0% 0
IVR
0 0%
100% 100

Questions and Answers

As answered by people managing RingCentral and CallTrack AI.

What makes your product unique?

CallTrack AI's answer:

Our advanced call tracking system lets you monitor calls, texts, form submissions, and chats as effortlessly as tracking clicks.

Why should a person choose your product over its competitors?

CallTrack AI's answer:

Our user-friendly dashboard delivers the actionable insights you need to optimize your marketing spend across diverse platforms.

How would you describe your primary audience?

CallTrack AI's answer:

Current customers have integrated CallTrack.ai with all their current marketing tools, from CRMs and lead management platforms… to Google Adwords, and more. Our platform enhances functionality and delivers deeper insights, boosting your ROI.

User comments

Share your experience with using RingCentral and CallTrack AI. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral and CallTrack AI

RingCentral Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.
The Top 9 Aircall Alternatives: How Do They Compare?
RingCentral is a unified cloud-based business phone system that delivers team messages, video conferences, and phone calls.
Source: aircall.io
Top 10 VoIP providers in 2022
RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized businesses and enterprises and is a fully-featured cloud PBX...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
14 of the Best Slack Alternatives for 2022
Glip is a team collaboration tool developed by RingCentral. While Slack has configurable features, making it a one-size-fits-all team chat app, Glip has built-in features like tasks, calendar, and notes.

CallTrack AI Reviews

We have no reviews of CallTrack AI yet.
Be the first one to post

Social recommendations and mentions

Based on our record, RingCentral seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: over 2 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: almost 3 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: about 3 years ago

CallTrack AI mentions (0)

We have not tracked any mentions of CallTrack AI yet. Tracking of CallTrack AI recommendations started around Apr 2024.

What are some alternatives?

When comparing RingCentral and CallTrack AI, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Invoca - Call tracking & analytics software

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

CallRail - A-la-carte call tracking software for small business