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RingCentral Contact Center VS uContact

Compare RingCentral Contact Center VS uContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16
  • uContact Landing page
    Landing page //
    2022-08-06

RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to RingCentral Contact Center and uContact)

RingCentral Contact Center

uContact

Communication
39 39%
Communication
61% 61
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral Contact Center and uContact

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing RingCentral Contact Center and uContact, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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