Software Alternatives & Reviews

RingCentral Contact Center VS Nextiva

Compare RingCentral Contact Center VS Nextiva and see what are their differences

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16
  • Nextiva Landing page
    Landing page //
    2023-03-13

RingCentral Contact Center videos

RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Nextiva videos

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to RingCentral Contact Center and Nextiva)
Communication
19 19%
81% 81
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral Contact Center and Nextiva

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

What are some alternatives?

When comparing RingCentral Contact Center and Nextiva, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs