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RingCentral Contact Center VS Interactive Intelligence CaaS

Compare RingCentral Contact Center VS Interactive Intelligence CaaS and see what are their differences

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RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Interactive Intelligence CaaS logo Interactive Intelligence CaaS

Interactive Intelligence was acquired by Genesys in 2016
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16
  • Interactive Intelligence CaaS Landing page
    Landing page //
    2021-12-26

RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Interactive Intelligence CaaS videos

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Category Popularity

0-100% (relative to RingCentral Contact Center and Interactive Intelligence CaaS)

RingCentral Contact Center

Interactive Intelligence CaaS

Communication
89 89%
Communication
11% 11
CRM
0 0%
CRM
100% 100
Customer Support
98 98%
Customer Support
2% 2
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral Contact Center and Interactive Intelligence CaaS

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

Interactive Intelligence CaaS Reviews

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What are some alternatives?

When comparing RingCentral Contact Center and Interactive Intelligence CaaS, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Clarity Connect - The best contact center for Skype for Business

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