REVE Chat VS Openbay Otis

REVE Chat is an Omni channel live chat and customer engagement platform that provides real time assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, chatbots, Video Chat, Facebook Messenger, Viber, Telegram, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, and Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Key Features • Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution. • Co-browsing: Provide real time assistance and remote support to your website visitors and customers screen in real time. • Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard. • Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard. • Telegram Messaging: Engage with your customers on Telegram app with REVE Chat from single dashboard. • Screen sharing: Support your website visitors in real time and help them to navigate the website with screen sharing.

Openbay Otis with Service Appointments: Online service appointment booking with Openbay Otis is a powerful offering for existing and new customers for your automotive service business. Booking an appointment takes seconds and can be accomplished without having to speak to anyone at your business.

Openbay Otis with Service Estimates: Today’s digital consumer turns to online research prior to making a decision on a professional to service their vehicle. There are times when price matters to consumers for various reasons. Does your website have the ability to deliver real-time and near real-time service estimates? Openbay Otis has the ability to delivers service estimates for the majority of vehicles on today’s roadways. Otis can generate more than a million mechanical service price estimates for nearly every domestic and import year/make/models. Service estimates are based on your businesses pricing structure and can be modified by your staff.

Openbay Otis with Tire Catalog: By adding a tire catalog to Openbay Otis, website visitors can now to get pricing and availability of tires for their year-make-model vehicle, instantly and 24/7/365. This frees up time for your Service Advisors and addresses website visitors that need pricing outside of your typical business hours. Openbay Otis supports a wide range of major tire suppliers and wholesalers.