Software Alternatives & Reviews

REVE Chat VS Dialpad

Compare REVE Chat VS Dialpad and see what are their differences

REVE Chat logo REVE Chat

REVE Chat is a multi-channel cloud-based live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • REVE Chat Landing page
    Landing page //
    2023-08-22

REVE Chat is an Omni channel live chat and customer engagement platform that provides real time assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, chatbots, Video Chat, Facebook Messenger, Viber, Telegram, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, and Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Key Features • Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution. • Co-browsing: Provide real time assistance and remote support to your website visitors and customers screen in real time. • Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard. • Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard. • Telegram Messaging: Engage with your customers on Telegram app with REVE Chat from single dashboard. • Screen sharing: Support your website visitors in real time and help them to navigate the website with screen sharing.

  • Dialpad Landing page
    Landing page //
    2023-05-12

REVE Chat

Platforms
Browser Windows iOS Android Mac OSX Linux
Release Date
2014 January

REVE Chat videos

REVE Chat Screen Sharing Review

More videos:

  • Tutorial - How to Integrate and Getting Started with REVE Chat
  • Review - REVE CHAT

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to REVE Chat and Dialpad)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Live Chat
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare REVE Chat and Dialpad

REVE Chat Reviews

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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing REVE Chat and Dialpad, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.