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Respond.io VS IBM Watson Assistant

Compare Respond.io VS IBM Watson Assistant and see what are their differences

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Respond.io logo Respond.io

Turn Every Conversation into Business Results

IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04

Category Popularity

0-100% (relative to Respond.io and IBM Watson Assistant)

Respond.io

IBM Watson Assistant

Customer Support
47 47%
Customer Support
53% 53
CRM
22 22%
CRM
78% 78
Chatbots
0 0%
Chatbots
100% 100
Communication
100 100%
Communication
0% 0

Questions and Answers

As answered by people managing Respond.io and IBM Watson Assistant.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Respond.io and IBM Watson Assistant. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

IBM Watson Assistant mentions (0)

We have not tracked any mentions of IBM Watson Assistant yet. Tracking of IBM Watson Assistant recommendations started around Mar 2021.

What are some alternatives?

When comparing Respond.io and IBM Watson Assistant, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Zendesk Answer Bot - Chatbots

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

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