Reamaze VS Olark

Compare Reamaze VS Olark and see what are their differences

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Reamaze

Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Landing page //
2023-09-21

Re:amaze is a complete customer service and helpdesk platform with all the tools you need to efficiently manage and deliver awesome experiences. Thousands of brands around the world use Re:amaze to help customers on a daily basis using our email, social media, live chat, SMS, VOIP, and FAQ knowledge base features.

With over 800 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce, Re:amaze is the winner of G2 Crowd’s Top Performer, Leadership, and Best Experience Awards 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100 in 2018.

Re:amaze

Landing page //
2023-07-05

Reamaze

Website: reamaze.com
Pricing URL: Official Reamaze Pricing
$ Details: paid Free Trial $20.0 / Monthly
Platforms: Browser Windows Web Mac OSX Linux
Release Date: 2012 September
Categories: #Help Desk #Customer Support #Customer Service #Live Chat #Chatbots #Marketing Automation

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Olark

Website: olark.com
Pricing URL: Official Olark Pricing
$ Details: -
Platforms: -
Release Date: -
Categories: #Customer Support #Help Desk #Live Chat #CRM

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Reamaze videos

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Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

Category Popularity

0-100% (relative to Reamaze and Olark)

Reamaze

Olark

Customer Support

20 20%

Customer Support

80% 80

Help Desk

22 22%

Help Desk

78% 78

Live Chat

14 14%

Live Chat

86% 86

Customer Service

100 100%

Customer Service

0% 0

User comments

Share your experience with using Reamaze and Olark. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Reamaze and Olark

Reamaze Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Email doesn't have to be the quickest way for your customers to get their problems solved—Reamaze can help them get answers right inside your app. Build your help docs in Reamaze, then embed them into your website or app, right along with Reamaze's chat widget. Whenever your customer gets in touch, you can see their account inside your app, and know exactly what they've...

Source: zapier.com

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.

Source: www.tidio.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Olarkâs CoPilot is a chatbot that makes your support teamâs jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you donât have to spend time and energy...

Source: krisp.ai

What are alternatives to LiveChat?

What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.

Source: www.quora.com

Social recommendations and mentions

Olark might be a bit more popular than Reamaze. We know about 1 link to it since March 2021 and only 1 link to Reamaze. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reamaze mentions (1)

Ask HN: Who wants to be hired? (May 2021)
ABOUT: Full-Stack Software Engineer with 9 years of experience working with companies like Shogun (https://getshogun.com) (YCombinator W18), Re:amaze (https://reamaze.com) (Acq. By GoDaddy), Gametime (https://gametime.co), DigitalClipboard (https://digitalclipboard.com), Ministry of Health of Georgia. - Source: Hacker News / about 3 years ago

Olark mentions (1)

You don't need live chat on your website
I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Reamaze and Olark, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support