Software Alternatives & Reviews

Reamaze VS Lets Chat

Compare Reamaze VS Lets Chat and see what are their differences

Reamaze logo Reamaze

Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

Lets Chat logo Lets Chat

Open source self-hosted chat app for small teams
  • Reamaze Landing page
    Landing page //
    2023-09-21

Re:amaze is a complete customer service and helpdesk platform with all the tools you need to efficiently manage and deliver awesome experiences. Thousands of brands around the world use Re:amaze to help customers on a daily basis using our email, social media, live chat, SMS, VOIP, and FAQ knowledge base features.

With over 800 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce, Re:amaze is the winner of G2 Crowd’s Top Performer, Leadership, and Best Experience Awards 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100 in 2018.

Re:amaze

Not present

Reamaze

$ Details
paid Free Trial $20.0 / Monthly
Platforms
Browser Windows Web Mac OSX Linux
Release Date
2012 September

Category Popularity

0-100% (relative to Reamaze and Lets Chat)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Group Chat & Notifications

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reamaze and Lets Chat

Reamaze Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Email doesn't have to be the quickest way for your customers to get their problems solved—Reamaze can help them get answers right inside your app. Build your help docs in Reamaze, then embed them into your website or app, right along with Reamaze's chat widget. Whenever your customer gets in touch, you can see their account inside your app, and know exactly what they've...
Source: zapier.com

Lets Chat Reviews

Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Yours is a small team and want to have a full-scale control over your team collaboration. Then Lets Chat is the right self-hosted tool exclusively made for small teams. It runs on Node.js and MongoDB and deployed easily at your local servers. It supports Docker and Vagrant platform installations. Lets Chat has some interesting features; private/password protected rooms,...

Social recommendations and mentions

Lets Chat might be a bit more popular than Reamaze. We know about 1 link to it since March 2021 and only 1 link to Reamaze. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reamaze mentions (1)

  • Ask HN: Who wants to be hired? (May 2021)
    ABOUT: Full-Stack Software Engineer with 9 years of experience working with companies like Shogun (https://getshogun.com) (YCombinator W18), Re:amaze (https://reamaze.com) (Acq. By GoDaddy), Gametime (https://gametime.co), DigitalClipboard (https://digitalclipboard.com), Ministry of Health of Georgia. - Source: Hacker News / almost 3 years ago

Lets Chat mentions (1)

  • Looking for a good, compatible, simple to host chat program.
    If Let's Chat used PHP and MySQL, it'd be perfect, but it uses MongoDB, which I can't use, and even if I could use it, I don't know how I'd configure it. Source: about 3 years ago

What are some alternatives?

When comparing Reamaze and Lets Chat, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Twilio - Brings voice and messaging to your web and mobile applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mattermost - Mattermost is an open source alternative to Slack.