Reamaze
Freshdesk
Intercom
LiveAgent
HelpScout
LiveChat
Zoho Desk
Zendesk
Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Re:amaze is a complete customer service and helpdesk platform with all the tools you need to efficiently manage and deliver awesome experiences. Thousands of brands around the world use Re:amaze to help customers on a daily basis using our email, social media, live chat, SMS, VOIP, and FAQ knowledge base features.
With over 800 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce, Re:amaze is the winner of G2 Crowd’s Top Performer, Leadership, and Best Experience Awards 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100 in 2018.
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Based on our record, Front seems to be a lot more popular than Reamaze. While we know about 18 links to Front, we've tracked only 1 mention of Reamaze. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
ABOUT: Full-Stack Software Engineer with 9 years of experience working with companies like Shogun (https://getshogun.com) (YCombinator W18), Re:amaze (https://reamaze.com) (Acq. By GoDaddy), Gametime (https://gametime.co), DigitalClipboard (https://digitalclipboard.com), Ministry of Health of Georgia. - Source: Hacker News / about 3 years ago
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
Google image search say it's this: https://front.com/. Source: 12 months ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.