Software Alternatives & Reviews

rasa NLU VS BoldDesk

Compare rasa NLU VS BoldDesk and see what are their differences

rasa NLU logo rasa NLU

A set of high level APIs for building your own language parser

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • rasa NLU Landing page
    Landing page //
    2023-09-20
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

rasa NLU features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

rasa NLU videos

Rasa X Tutorial 1: Constructing a Basic AI Assistant

More videos:

  • Demo - Rasa X Tutorial 2: Expanding Language Understanding

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to rasa NLU and BoldDesk)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbot Platforms & Tools
Help Desk
0 0%
100% 100

User comments

Share your experience with using rasa NLU and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, rasa NLU seems to be a lot more popular than BoldDesk. While we know about 22 links to rasa NLU, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

rasa NLU mentions (22)

  • A Dive into Conversational AI
    Beyond raw language models, NLP engines like Rasa and Dialogflow offer frameworks for designing, building, and improving conversational flows. They help in intent recognition, entity extraction, and dialogue management, which are crucial for a coherent conversation structure. - Source: dev.to / about 2 months ago
  • Compromising LLM-Integrated Applications with Indirect Prompt Injection
    There are frameworks out there for doing that kind of thing, see https://rasa.com/ for example. It's not using any LLMs at the moment, just BERT and DIET mostly but it's highly customizable and you could likely bring in an LLM for doing some interesting things to handle more complex messages from users. - Source: Hacker News / 12 months ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • How to create an AI model that learns from textbooks and can be asked about the information in them
    Rasa is a popular tool used right now to build these applications. If you're looking for a serious turn-key solution I would check out Vectara. Source: about 1 year ago
  • Top 8 AI and Machine Learning Trends to Watch in 2023
    Another example is RASA, one of the most popular platforms for creating conversational AI assistants. On the accepted AI quality scale, RASA reaches levels 3 and 4. It means that the "robot" not only understands humans with high accuracy in a given contextual field but also learns to recognize contradictions and ulterior motives. - Source: dev.to / over 1 year ago
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BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing rasa NLU and BoldDesk, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wit.ai - Easily create text or voice based bots that humans can chat with on their preferred messaging...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!