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RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support