Software Alternatives & Reviews

Qualyon VS VICIdial Contact Center

Compare Qualyon VS VICIdial Contact Center and see what are their differences

Qualyon logo Qualyon

Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
  • Qualyon Landing page
    Landing page //
    2023-09-21

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think

  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05

Qualyon features and specs

  • Inbound Call Center Solutions: Available 24*7 and can significantly reduce wait time for customer and cost optimization
  • Outbound Call Center Solutions: 1000's of marketing calls and lead qualification calls can be done in 5 min

VICIdial Contact Center features and specs

No features have been listed yet.

Qualyon videos

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VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Category Popularity

0-100% (relative to Qualyon and VICIdial Contact Center)
Call Center Software
53 53%
47% 47
Communication
27 27%
73% 73
Voicebot
100 100%
0% 0
Enterprise Communication
26 26%
74% 74

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Qualyon and VICIdial Contact Center

Qualyon Reviews

  1. Voice bot

    Conversational voice bit is just amazing as a bit can do most of human work..amazing..kudoos to NLU Technology

    🏁 Competitors: Alexa
  2. Voicebot

    Fantastic voicebot assistant

VICIdial Contact Center Reviews

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What are some alternatives?

When comparing Qualyon and VICIdial Contact Center, you can also consider the following products

Ozonetel - Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Vert-Age Dialer - Vert-Age Dialer provides High-Quality call center software solution.Handle any call volume productively with cloud-based call center and draw in with your clients.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Floatbot - Generative AI powered Conversational AI platform

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.