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Purplepass VS BoldDesk

Compare Purplepass VS BoldDesk and see what are their differences

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Purplepass logo Purplepass

For over 14 years, Purplepass has provided the most robust and higly rated ticketing platform with industry-leading customer support

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Purplepass Landing page
    Landing page //
    2023-02-13

Purplepass is the ticketing platform you've been trying to find. With over 14 years of experience in providing oustanding customer support and industry leading functionality, Purplepass has been the perfect solution for thousands of venues and event organizers of every shape and size. You can do just about anything you could ever imagine within Purplepass and when combined with reasonable pricing and outstanding support, we will be the last zoom demo you schedule!

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Purplepass

Website
purplepass.com
Pricing URL
Official Purplepass Pricing
$ Details
freemium
Platforms
Windows Mac OSX iOS Android Mobile Cloud
Release Date
2008 July
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Purplepass features and specs

  • Features & Benefits: https://www.purplepass.com/learn/

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Purplepass videos

+ Add

CLIENT SPOTLIGHT - Newport International Boat Show

More videos:

  • Tutorial - CLIENT SPOTLIGHT - Super Summer Theatre

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Purplepass and BoldDesk)

Purplepass

BoldDesk

Event Management
100 100%
Event Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Purplepass and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Purplepass mentions (0)

We have not tracked any mentions of Purplepass yet. Tracking of Purplepass recommendations started around Jun 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Purplepass and BoldDesk, you can also consider the following products

Prekindle - Prekindle is a simple yet powerful event management, ticketing, and marketing platform that helps businesses to sell tickets to the event online and spread the word.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tix - Tix is a state-of-the-art, cloud-based ticketing system that features fully integrated access controls, event management controls, multi-channel distribution capabilities, and a robust reporting suite.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EventTitans - Top rated event management software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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