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Pure Chat VS Portal.chat

Compare Pure Chat VS Portal.chat and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Pure Chat logo Pure Chat

Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

Portal.chat logo Portal.chat

Build your own chatbot in just 5 minutes and be available 24/7 to get more leads and give a better service at the same time. No IT knowledge needed! Possibility to switch to live agents when available.
  • Pure Chat Landing page
    Landing page //
    2021-10-12
  • Portal.chat Landing page
    Landing page //
    2021-11-06

Portal.chat has a live chat and chatbot solution for every website. People cn build their own chatbot in just minutes in a very user friendly enviroment. The Portal solution provides web portals with a system so they can give advertisers a live chat account on the portal so advertisers can chat on their own listings. Portal.chat works on any website and can be used for any task. The chatbot can be modified and trained for any task for any market. Portal.chat is availible white label for businesses that want to start selling live chat and chatbots to their own costumers.

Pure Chat

Website
purechat.com
Pricing URL
Official Pure Chat Pricing
$ Details
-
Platforms
-
Edit details

Portal.chat

Website
portal.chat
Pricing URL
Official Portal.chat Pricing
$ Details
paid Free Trial €25.0 / Monthly (Unlimites users, Unlimites chats)
Platforms
Browser REST API iOS Android Mac OSX Windows Linux
Edit details

Pure Chat features and specs

  • User-Friendly Interface
    Pure Chat offers an intuitive and easy-to-navigate interface, making it simple for both administrators and visitors to use.
  • Customizable Chat Widgets
    The platform allows extensive customization options for chat widgets, enabling businesses to match their website's branding.
  • Real-Time Visitor Analytics
    Pure Chat provides real-time analytics, allowing users to monitor visitor activity and adjust their strategies on the fly.
  • Unlimited Chats on Paid Plans
    Paid plans offer the benefit of unlimited chats, providing excellent value for businesses with high customer engagement.
  • Mobile Apps
    Pure Chat provides mobile applications for both iOS and Android, enabling users to manage chats on the go.

Possible disadvantages of Pure Chat

  • Limited Features on Free Plan
    The free plan is limited in features, which may not be sufficient for businesses looking for comprehensive chat capabilities.
  • Lack of Advanced Integrations
    Compared to some competitors, Pure Chat lacks advanced integrations with other software and platforms, limiting its flexibility.
  • No Video Chat
    Pure Chat does not offer video chat functionality, which could be a drawback for businesses looking for a more personal touch.
  • Limited Reporting
    The reporting features are somewhat basic, potentially requiring businesses to use additional tools for in-depth analytics.
  • Occasional Lag
    Some users have reported occasional lag or delay in the chat responses, affecting the real-time communication experience.

Portal.chat features and specs

  • Build your own chatbot
  • Easy to Set-up and use
  • Analytics and Reporting
  • White label
  • 3rd party app integration
  • SMS integration
  • Clean UI
  • Quotation tool

Analysis of Pure Chat

Overall verdict

  • Pure Chat is a good option for small to medium-sized businesses seeking a simple yet effective live chat tool. It offers essential features such as unlimited chats, customizable chat widgets, and an easy setup process, making it a valuable asset for enhancing customer service.

Why this product is good

  • Pure Chat is considered a reliable live chat solution for businesses due to its user-friendly interface, real-time visitor analytics, and integration capabilities with various platforms. It allows businesses to engage directly with website visitors, providing instant support and increasing customer satisfaction.

Recommended for

    Pure Chat is highly recommended for small to medium-sized businesses, online retailers, service providers, and anyone looking to improve customer engagement on their website without requiring complex or expensive solutions.

Pure Chat videos

+ Add

Pure Chat - Free Live Chat Software for Businesses

More videos:

  • Review - Pure Chat App Kaise Use kare

Portal.chat videos

No Portal.chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Pure Chat and Portal.chat)

Pure Chat

Portal.chat

Customer Support
100 100%
Customer Support
0% 0
Live Chat
64 64%
Live Chat
36% 36
Chatbots
0 0%
Chatbots
100% 100
Help Desk
83 83%
Help Desk
17% 17

User comments

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What are some alternatives?

When comparing Pure Chat and Portal.chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SnapEngage - SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

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