Software Alternatives & Reviews

PulpoChat VS Respond.io

Compare PulpoChat VS Respond.io and see what are their differences

PulpoChat logo PulpoChat

WhatsApp multi-agent chat solution with built-in API and CRM, designed for businesses and teams. 7 days free trial, get started in minutes with your existing WhatsApp number.

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • PulpoChat Landing page
    Landing page //
    2022-11-23
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

PulpoChat

Website
pulpo.chat
$ Details
paid Free Trial $39.0 / Monthly (per WhatsApp number)
Platforms
Web Google Chrome
Release Date
2022 November

PulpoChat features and specs

  • Shared team inbox: Yes
  • Multi-agent live chat: Yes
  • WhatsApp messaging: Yes

Respond.io features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to PulpoChat and Respond.io)
Communication
26 26%
74% 74
Customer Support
10 10%
90% 90
CRM
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

Questions and Answers

As answered by people managing PulpoChat and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using PulpoChat and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PulpoChat mentions (0)

We have not tracked any mentions of PulpoChat yet. Tracking of PulpoChat recommendations started around Nov 2022.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing PulpoChat and Respond.io, you can also consider the following products

360dialog - 360dialog is a mobile app marketing automation platform that allows app publishers to engage and convert users.

WATI - No-code chatbot builder for WhatsApp Business

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.