Prodsight VS SentiSum

Prodsight

Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

SentiSum

Read summaries of trending startup news

Landing page //
2022-08-12

Landing page //
2023-07-31

Prodsight

Website: prodsight.com
Pricing URL: Official Prodsight Pricing
$ Details: paid $6000.0 / Annually
Platforms: Web Google Chrome Browser
Release Date: 2019 July
Categories: #Customer Support #Support Automation #Support #NLP And Text Analytics #Business Intelligence #UX Metrics

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SentiSum

Website: sentisum.com
Pricing URL: Official SentiSum Pricing
$ Details: -
Platforms: -
Release Date: -
Categories: #Analytics #News #User Feedback #No Code

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Prodsight videos

+ Add

How to export your Intercom Conversations with Prodsight

SentiSum videos

+ Add

Why you should listen to your customer - SentiSum

Category Popularity

0-100% (relative to Prodsight and SentiSum)

SentiSum

NLP And Text Analytics

100 100%

NLP And Text Analytics

0% 0

Email Newsletters

0 0%

Email Newsletters

100% 100

Customer Feedback

100 100%

Customer Feedback

0% 0

Productivity

0 0%

Productivity

100% 100

User comments

Share your experience with using Prodsight and SentiSum. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, SentiSum seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prodsight mentions (0)

We have not tracked any mentions of Prodsight yet. Tracking of Prodsight recommendations started around Mar 2021.

SentiSum mentions (1)

Struggling to connect customer support insights with the product team
From a more standardised reporting perspective, AI tags on support tickets work well to standardise insights from a high volume of tickets so product teams can get a good overview of issues, feature requests, monitor the effectiveness of new releases without having to ask support what is in the data. SentiSum is built for this kind of democratization of support insights across different teams like product and ops. Source: about 3 years ago