Prodsight VS Canny

Prodsight

Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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2022-08-12

Landing page //
2023-09-14

Prodsight

Website: prodsight.com
Pricing URL: Official Prodsight Pricing
$ Details: paid $6000.0 / Annually
Platforms: Web Google Chrome Browser
Release Date: 2019 July
Categories: #Customer Support #Support Automation #Support #NLP And Text Analytics #Business Intelligence #UX Metrics

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Canny

Website: canny.io
Pricing URL: Official Canny Pricing
$ Details: $50.0 / Monthly (100 tracked users)
Platforms: -
Release Date: -
Categories: #Customer Feedback #User Feedback #Feedback #Project Management

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Prodsight videos

+ Add

How to export your Intercom Conversations with Prodsight

Canny videos

+ Add

How to Collect Customer Feedback Using Canny.io

Category Popularity

0-100% (relative to Prodsight and Canny)

Canny

NLP And Text Analytics

100 100%

NLP And Text Analytics

0% 0

Customer Feedback

2 2%

Customer Feedback

98% 98

User Feedback

0 0%

User Feedback

100% 100

Web Analytics

100 100%

Web Analytics

0% 0

User comments

Share your experience with using Prodsight and Canny. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Prodsight and Canny

Prodsight Reviews

We have no reviews of Prodsight yet.
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Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023

Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.

Source: clickup.com

30+ Customer Feedback Tools comparison

The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.

Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prodsight mentions (0)

We have not tracked any mentions of Prodsight yet. Tracking of Prodsight recommendations started around Mar 2021.

Canny mentions (41)

Affordable product management tool to track OKR and product roadmaps
This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 5 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 5 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 5 months ago
Ask HN: Who is hiring? (November 2023)
Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 7 months ago
Creating a task from template without selecting the list
Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 8 months ago