Software Alternatives, Accelerators & Startups

ProactivaNET Service Desk VS SupportBee

Compare ProactivaNET Service Desk VS SupportBee and see what are their differences

ProactivaNET Service Desk logo ProactivaNET Service Desk

Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • ProactivaNET Service Desk Landing page
    Landing page //
    2022-11-28

Proactivanet is the optimal combination of agility and power as it covers 100% of your needs with less investment, in very agile implementation times and with less effort. With Proactivanet Discovery & Asset Management you have complete control of your entire IT estate, discovering up to 110% of your assets, those you know and those you don't know. With this total control of your assets and software licenses you save costs and keep your infrastructure completely secure. All this in an automatic and completely unattended way. With Proactivanet Service Desk you optimize employee experience, automate IT processes and improve support productivity. It is certified in 13 PinkVERIFY 2011 processes and in ITIL Software Scheme maximum gold level. In addition, Proactivanet has been recognized as a Customers' Choice 2021 according to Gartner's Voice of the Customer Peer Insights. It has recently been certified 14 processes in ITIL 4 by Serview.

  • SupportBee Landing page
    Landing page //
    2021-10-11

ProactivaNET Service Desk videos

Proactivanet Service Desk

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to ProactivaNET Service Desk and SupportBee)
Help Desk
25 25%
75% 75
Service Desk
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProactivaNET Service Desk and SupportBee

ProactivaNET Service Desk Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing ProactivaNET Service Desk and SupportBee, you can also consider the following products

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BMC Remedy - IT Service Management Suite

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support