Software Alternatives & Reviews

Prismic VS BoldDesk

Compare Prismic VS BoldDesk and see what are their differences

Prismic logo Prismic

prismic.io is a web software you can use to manage content in any kind of website or app. API-driven.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Prismic Landing page
    Landing page //
    2023-10-19
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Prismic

Website
prismic.io
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Prismic features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Prismic videos

Setup a blog with Gatsby and Prismic in less than 10min

More videos:

  • Review - Quick overview of a Next.js website project with Prismic and Now

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Prismic and BoldDesk)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Prismic and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prismic and BoldDesk

Prismic Reviews

Best Headless CMS in 2022
Prismic is a SaaS headless CMS trusted by many big companies such as Google, Netflix, and others. The product allows you to choose the technology, framework, and language and thereafter easily manage and deliver the content. It supports native integrations with eCommerce platforms.
Source: flatlogic.com
Best Node.js CMS platforms for 2022
Prismic is a headless CMS for editing online content. We can use Prismic to build everything from simple, editorial, and corporate websites to ecommerce stores.
11 Headless CMS to Consider for Modern Application
With Prismic CMS, teams of developers and marketers can launch websites, also allowing front-end developers to customize the front-end and use any programming language.
Source: geekflare.com
34 Headless CMS That Should Be On Your Radar
San Francisco-based Prismic is a SaaS headless CMS that comes with a visual editor, custom type builds, multi-language support, and full revision history. As well as native integrations with eCommerce platforms like Shopify and Magento, Prismic comes with a scheduling and project management tool to enable collaboration and workflow management.
Source: www.cmswire.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Prismic seems to be a lot more popular than BoldDesk. While we know about 34 links to Prismic, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prismic mentions (34)

  • Best headless CMS platforms for Astro
    Prismic is a headless, API-first CMS that allows businesses to manage and deliver content across digital platforms. It offers flexible content modeling, empowering users to define custom content types and structure their content. - Source: dev.to / 10 months ago
  • Can a CMS be connected to a static HTML/CSS website?
    You could check out Storyblok, they have a nice free tier (most headless CMSes do) so you wouldn't have to pay for hosting. Some other good options are Prismic and Sanity Sanity. Source: 10 months ago
  • Advice on headless CMS with dynamic content blocks.
    You're looking for Prismic. They have a very cool concept of "slices" which are exactly that - composable content blocks. You define what content types / slices you need and drop 'em in. Source: 10 months ago
  • Headless? Shogun+BC vs Wordpress+BC
    So, I'd perhaps be looking at something like: BC+Prismic+VUE FEaaS. Source: 11 months ago
  • Help with NoCode Builder for TailwindCSS
    I would bet prismic is closest to what you want. Source: about 1 year ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Prismic and BoldDesk, you can also consider the following products

Contentful - You don't need another CMS. You need a better way to manage content — unified, structured, and ready to deploy to any digital channel.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Strapi - Strapi is the most advanced Node.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sanity.io - Sanity.io a platform for structured content that comes with an open-source editor that you can customize with React.js.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!