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Pointel DCCM VS Transferslot

Compare Pointel DCCM VS Transferslot and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Transferslot logo Transferslot

Easily buy and sell side-projects
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Transferslot Landing page
    Landing page //
    2019-02-15

Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Transferslot videos

No Transferslot videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Pointel DCCM and Transferslot)

Pointel DCCM

Transferslot

Call Center Software
100 100%
Call Center Software
0% 0
Startups
0 0%
Startups
100% 100
Communication
100 100%
Communication
0% 0
Buy Websites
0 0%
Buy Websites
100% 100

User comments

Share your experience with using Pointel DCCM and Transferslot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Transferslot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Transferslot mentions (1)

  • Are you solving you own problem?
    I wanted to buy a micro SAAS because I have a hard time getting startup ideas at the moment. The first criteria was to find a micro SAAS company that solves a problem in my life. Looking at the listings on MicroAcquire, a lot of them didn't meet this criteria. Some products seemed pretty useless. For example, who would need to send SMS messages from Google Sheet? Other websites such as Transferslot and ... Source: 12 months ago

What are some alternatives?

When comparing Pointel DCCM and Transferslot, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MicroAcquire - A free & anonymous startup acquisition marketplace

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Flippa - Flippa is a platform for trading websites.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

SaaSPlace - Acquire, invest & sell SaaS products, plugins and apps

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