Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Based on our record, Pexels seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Side note: You can get really really nice stock photos from pexels.com - I usually find a great option in like 3 scrolls. It's dope. Source: 12 months ago
Bring your website alive with some images. If you do not have suitable pics, use copyright free photo's from pexels.com or unsplash.com Make sure your chosen pics have a somewhat consistent look. Source: 12 months ago
The audio quality is great! Your content as well is sound. The message and script are great, but I feel that the content may be a bit monotonous for some. In an atmosphere where most viewers have a shorter attention span, I would recommend condensing more of your core message into a shorter form. B-roll is a great way to make the attention flow better, you can find some free video at a site like pexels.com to... Source: about 1 year ago
Affordable stock photos - pexels.com is great, lots of other as well like freepik.com, etc, etc. Source: about 1 year ago
To keep videos interesting, add in free b roll from pexels.com or canva.com. On Canva just go to the elements, then videos, and see what they have for free. Source: about 1 year ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Unsplash - Unsplash is a website with high-quality free HD images. It has a catalog of more than three hundred thousand striking images that are neatly organized with tags. Read more about Unsplash.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Pixabay - Over 270,000 free photos, vectors and art illustrations
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
Shutterstock - Shutterstock is a provider of stock photos, illustrations, and vector art. The website allows individuals to purchase a subscription and download copyrighted art for creative projects. Read more about Shutterstock.