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Pointel DCCM VS MySalesDialerPro

Compare Pointel DCCM VS MySalesDialerPro and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

MySalesDialerPro logo MySalesDialerPro

MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • MySalesDialerPro Landing page
    Landing page //
    2021-07-30

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

MySalesDialerPro videos

+ Add

MySalesDialerPro ( www.mysalesdialer.com)

Category Popularity

0-100% (relative to Pointel DCCM and MySalesDialerPro)

Pointel DCCM

MySalesDialerPro

Call Center Software
100 100%
Call Center Software
0% 0
Development
0 0%
Development
100% 100
Communication
100 100%
Communication
0% 0
IDE
0 0%
IDE
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and MySalesDialerPro, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ProERP – by Google Cloud - ProERP – by Google Cloud is a best-in-class enterprise resource planning software that is highly customizable, cost-effective, GST ready, and easy to use.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Classified Ads Script by Logicspice - Logicspice offers best Classified ads script for start a business in your budget.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Food Ordering Script by Logicspice - Start your own online food ordering business with our food delivery script like foodpanda, UberEats clone, takeaway ordering system, Justeat clone.

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