Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
GoPinLeads Amphi
Leonard for Linkedin
Uselio
Fresh Lead Finder
Torre Bio
Ohmylead
D7 Lead Finder
UProc for LinkedIn
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
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Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Leonard for Linkedin - Save time on LinkedIn with automation
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Uselio - Get hundreds of targeted leads & emails in one click 🚀
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
Fresh Lead Finder - Instant local business leads in any country, perfect for cold emailing and cold calling!