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Pointel DCCM VS Facebook Audience Network

Compare Pointel DCCM VS Facebook Audience Network and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Facebook Audience Network logo Facebook Audience Network

Facebook Audience Network is designed to help monetize your apps and websites with ads from global Facebook advertisers.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Facebook Audience Network Landing page
    Landing page //
    2023-06-16

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Facebook Audience Network videos

+ Add

How To Get Approval On Facebook Audience Network For Any App

More videos:

  • Review - Facebook Audience Network vs Admob doubt clear with eCPM, CTR, Impressions, Payment Date & Earnings
  • Review - Facebook Audience Network Full Review In Hindi (All Dought Clear)

Category Popularity

0-100% (relative to Pointel DCCM and Facebook Audience Network)

Pointel DCCM

Facebook Audience Network

Call Center Software
100 100%
Call Center Software
0% 0
Ad Networks
0 0%
Ad Networks
100% 100
Communication
100 100%
Communication
0% 0
Mobile Ad Network
0 0%
Mobile Ad Network
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and Facebook Audience Network, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Unity Ads - Unity Ads allows to supplement the existing revenue strategy by allowing to monetize thr entire player base.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

AdMob - Earn more from your mobile apps using in-app ads to generate revenue, gain actionable insights, and grow your app with easy-to-use tools.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Google Ad Manager - Grow revenue wherever your users are with an integrated ad management platform that surfaces insights for smarter business decisions.

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