Birdeye - #1 most trusted reputation and customer experience platform for local business
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.