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Plumsail HelpDesk VS Teamwork Desk

Compare Plumsail HelpDesk VS Teamwork Desk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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  3. » Reviews
  4. » Alternatives

Plumsail HelpDesk logo Plumsail HelpDesk

Plumsail HelpDesk is a tool for SharePoint that helps to make customers happy with quick and efficient support.

Teamwork Desk logo Teamwork Desk

Helpdesk Software Your Team Can Rely On
  • Plumsail HelpDesk Landing page
    Landing page //
    2021-09-22
  • Teamwork Desk Landing page
    Landing page //
    2023-05-11

Plumsail HelpDesk videos

No Plumsail HelpDesk videos yet. You could help us improve this page by suggesting one.

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Teamwork Desk videos

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Teamwork Desk - Working With Tickets

More videos:

  • Review - Teamwork Desk Overview

Category Popularity

0-100% (relative to Plumsail HelpDesk and Teamwork Desk)

Plumsail HelpDesk

Teamwork Desk

Customer Support
6 6%
Customer Support
94% 94
Help Desk
5 5%
Help Desk
95% 95
Help Desk And Ticketing
5 5%
Help Desk And Ticketing
95% 95
Customer Service
11 11%
Customer Service
89% 89

User comments

Share your experience with using Plumsail HelpDesk and Teamwork Desk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Plumsail HelpDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Plumsail HelpDesk mentions (1)

  • 365, SharePoint - IT Helpdesk Template
    I use the one from Plumsail. It's paid but cheap enough and works well once you setup the triggers and events. The installer builds it for you. https://plumsail.com/sharepoint-helpdesk/. Source: over 1 year ago

Teamwork Desk mentions (0)

We have not tracked any mentions of Teamwork Desk yet. Tracking of Teamwork Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Plumsail HelpDesk and Teamwork Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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