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Jira may be extremely sluggish and require a large amount of memory on the client side.
Based on our record, Plumsail HelpDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I use the one from Plumsail. It's paid but cheap enough and works well once you setup the triggers and events. The installer builds it for you. https://plumsail.com/sharepoint-helpdesk/. Source: over 1 year ago
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