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Phonexia Voicebot Suite VS Alphachat.ai

Compare Phonexia Voicebot Suite VS Alphachat.ai and see what are their differences

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Phonexia Voicebot Suite logo Phonexia Voicebot Suite

Phonexia Voicebot Suite is an all-in-one voicebot-building solution for the rapid, on-premise development of highly sophisticated conversational AI interfaces for contact centers and other automated systems.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Phonexia Voicebot Suite Landing page
    Landing page //
    2023-09-08
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to Phonexia Voicebot Suite and Alphachat.ai)

Phonexia Voicebot Suite

Alphachat.ai

Chatbots
75 75%
Chatbots
25% 25
Tool
0 0%
Tool
100% 100
Voicebot
100 100%
Voicebot
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing Phonexia Voicebot Suite and Alphachat.ai, you can also consider the following products

SpeechText.ai - AI software for speech to text conversion and audio/video transcription. Get accurate results using domain-specific speech recognition technology!

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Harmony AI - Give your website a vocal interface for more intuitive interactions and better engagement today.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Mebos - Transcribe audio to text automatically

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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