CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions.
DoubleCheck Research - DoubleCheck provides Win-Loss Analysis programs and services improves sales and reduce churn by reporting on buyer insights and competitive intelligence.
Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly
askSpoke - Spoke gives the support teams in your organization a single place to manage employee requests.
cc-Modeler Professional - Staffing calculator - Model your call center & help desk performance with this powerful staffing calculator.
AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.