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Pertinent VS Olark

Compare Pertinent VS Olark and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pertinent logo Pertinent

Pertinent shows most relevant help articles from the knowledge base in context of the page the user is viewing.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • Pertinent Landing page
    Landing page //
    2022-09-27
  • Olark Landing page
    Landing page //
    2023-07-05

Pertinent videos

No Pertinent videos yet. You could help us improve this page by suggesting one.

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Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to Pertinent and Olark)

Pertinent

Olark

Customer Support
3 3%
Customer Support
97% 97
Customer Support Outsourcing
100 100%
Customer Support Outsourcing
0% 0
Live Chat
0 0%
Live Chat
100% 100
Technical Support Outsourcing
100 100%
Technical Support Outsourcing
0% 0

User comments

Share your experience with using Pertinent and Olark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pertinent and Olark

Pertinent Reviews

We have no reviews of Pertinent yet.
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Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pertinent mentions (0)

We have not tracked any mentions of Pertinent yet. Tracking of Pertinent recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Pertinent and Olark, you can also consider the following products

Ada Support - AI Chatbot Software that exceeds customer expectations. Automated customer chat platform built for humans. Easy to implement. Request a demo to learn more!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Modria - Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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